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In Croatia with roaming on why won’t my phone work?

Scp123
Level 1: Joiner
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on ‎14-05-2022 21:31

on ‎14-05-2022 21:31

Shows connected to the network but no 3G, however haven’t call any of the 02 helplines. No chat service showing and no email … phone definitely on for roaming - worked outside of Europe 2 weeks ago!

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MI5
Level 94: Supreme
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on ‎14-05-2022 21:38

on ‎14-05-2022 21:38

@Scp123 

Some things to try:

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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