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Level 1: Joiner
Posts: 1
Registered: ‎01-01-2021

IM card

[ Edited ]

Have an Xpeia Aqua 4 which not used for a while. The SIM card is advised as Not Registered?

SSN xxxxxxxxxxxxx - 2017

Number xxxxxxxxxxx

is there anyway I can get it to work?

[mod edit: please do not post personal information on the public board. Thanks!]

Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: IM card


You need to call customer service to reactivate your SIM.

Chargeable activity is required at least once every 6 months.


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)