Solved: I've just changed to a £10 rolling big bundle and ...

1oasis2 · ‎28-06-2023

I've just changed to a £10 rolling big bundle and topped up £10 but it's not showing on my account and the £10 credit had been taken from my account but it's still showing I'm on my old tariff. Why and how long does it take to change because I need to make a phone call soon

MI5 · ‎28-06-2023

@1oasis2

You need to set up a continuous payment for a rolling plan.

Pay As You Go: Introducing "Rolling Plans"

Contact O2 if you need help.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎28-06-2023

@1oasis2

You need to set up a continuous payment for a rolling plan.

Pay As You Go: Introducing "Rolling Plans"

Contact O2 if you need help.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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