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I saw o2 doing £10 for 21 GB Data allowance, but when I topped £10 I got only 8 GB Data !

Reshma
Level 1: Joiner
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on ‎16-11-2024 17:27

on ‎16-11-2024 17:27

I saw o2 doing £10 for 21 GB Data allowance, but when I topped £10 I got only 8 GB Data !
can you please help me to allocate the additional data allowance for me. 
thx 

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Enlli
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on ‎16-11-2024 17:30

on ‎16-11-2024 17:30

We can't here as this is a customer to customer Community 

Contact O2 on 4445

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 78: King of Kings
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on ‎16-11-2024 17:40

on ‎16-11-2024 17:40

And more info here @Reshma 

https://www.o2.co.uk/termsandconditions/rewards/more-data-same-price-big-bundles-rolling-plan

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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Oxonian
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on ‎16-11-2024 18:03

on ‎16-11-2024 18:03

There is quite a bit of information @Reshma in this thread :- 

 

1OGB Extra Free! - O2 Community

https://community.o2.co.uk/t5/Discussions-Feedback/1OGB-Extra-Free/td-p/1747607

 

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