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I returned my phone 4 weeks ago but no refund

knocker235
Level 1: Joiner
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Dears,

 

I bought Nokia 3310 (used-linke new) 4 weeks ago and I didn't like it so I returned after 2 days but I still didn't get the refund till today.

Could you please advice.

 

Thanks

 

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MI5
Level 94: Supreme
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@knocker235You need to call customer service please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@knocker235You need to call customer service please http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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Cleoriff
Level 94: Supreme
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@knocker235

Just to let you know you have posted on the O2 community forum.

We are all customers like yourself, so you do need to speak to customer services

Best of luck and welcome to the forumWelcome

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Hi @knocker235, and welcome to the forum Wave

 

Did you get a chance to check in with Customer Service yet, as suggested above? Let us know how you're getting on, and if you have any other questions!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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knocker235
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Thanks all for your help
I called customer service yesterday and they sorted out the issue.
Message 5 of 7
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MI5
Level 94: Supreme
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Pleased they fixed it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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Cleoriff
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@knocker235 wrote:
Thanks all for your help
I called customer service yesterday and they sorted out the issue.

Good to hear @knocker235 wink

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
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