on 26-08-2024 18:12
I’m on £20 pay as you go and get 40 gb but u do 50 gb for same price I’d like to get 50gb for what I’m paying now can I get a call from you please
on 26-08-2024 18:20
All customers here so we can't do anything account wise. Also, O2 don't do outgoing calls, you will need to contact them
Customer Service Number Charges
From your O2 mobile 4445 Free
From a landline 0344 8090222 Standard UK rate
From abroad +44 7860 980 202 Free†
on 26-08-2024 18:56
So you @Tony11 are currently on the £20.00 Big Bundle :-
Big Bundles: Eveything you need to know – Help and Support | O2
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
And you want to go onto the £20.00 per month Rolling Plan :-
Rolling plans | Help and Support | O2
https://www.o2.co.uk/help/pay-as-you-go/rolling-plans
The latter page also says :-
If you're already an O2 Pay As You Go customer you can switch to a Rolling plan, and keep your existing sim and phone number, by logging onto My O2.
Do take note of the section headed "Paying for your Rolling plan" as :-
Rolling plans let you set up a credit or debit card payment that automatically buys your allowances each month....