Solved: I’m getting no service at all anywhere!

Milanooo · ‎26-04-2021

I’m on PayAsYouGo, £15/month bundle, I have had no service in the past week, despite having my £15 being charged for the month, so not able to use my minutes or texts! why is this?

MI5 · ‎26-04-2021

@Milanooo

Check for issues here O2 Service Status

and help here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-04-2021

@Milanooo

Check for issues here O2 Service Status

and help here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2EmmaLouise · ‎26-04-2021

Hi Milanooo,

Sounds like there might be a problem with the phone or sim if you're experiencing no signal in more than one place. Have you tried turning your phone off and on again to reset the signal?

Try that first and let me know how you get on

O2

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