on 23-12-2019 09:21 - last edited on 28-12-2019 04:33 by Mike_T
on 23-12-2019 09:29
Hi @Mindaugas
You have to follow the process here Guide: Lost or Stolen O2 Device? - How to Report it
Contact customer services as soon as possible.
Veritas Numquam Perit
on 23-12-2019 12:00
Hello @Mindaugas
Very sorry to hear you have lost your phone.
Follow the advice given by our member Cleoriff carefully.
The best time to call Customer Services is early morning
Good luck and welcome to the o2 Community Forum