I don't get voice message alerts

Tara5 · ‎25-09-2020

Hi! When someone leaves me a message on my phone I can retrieve it by dialling 901. I just have no idea when someone has left me a message as I don't get an alert. Any ideas how I can set this up? Thanks!

MI5 · ‎25-09-2020

@Tara5

Try resetting your voicemail.

Help here Guide: All you need to know about O2 Voicemail 901

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎25-09-2020

@Tara5

You can set this up by dialing voicemail on 901

Then option 2
Then *
Then Option 4
Then Option 1

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Martin-O2 · ‎28-09-2020

Hey @Tara5 do you still need some help with this one or things sorted now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎28-09-2020

@Tara5

For clarity, are you wanting call alerts or a voicemail notification.

You cannot have both, it's one or the other as outlined in the guide I linked to above?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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