I’d like my tariff price to be lowered.

[Sirulian0]

Hello, I’m currently on a rolling contract which costs me £14.25 a month. This is for 5GB of free data and unlimited texts and minutes. 

I have barely used my texts and minutes and rarely used all 5GB of data. 

I was wondering if it is possible to have my tariff price lowered along with lowering the amount of Data, Texts and Minutes I am allocated a month as I feel like I’m overpaying for a service I’m barely actually using? 

Thanks! 

[MI5]

@Sirulian0 

You can flex your tariff in your MyO2 or if you are due an upgrade, do it through uswitch.

Alternatively, call sales.

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Or pop in store.

[Oxonian]

Are you on a rolling contract or a Rolling Plan @Sirulian0 ? You have said a rolling contract but have posted on the PAYG board. 

If you are on a PAYG Rolling Plan, your options are here :-

Rolling plans | Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/rolling-plans

[MI5]

There's no PAYG tariffs at £14.25 a month so clearly on a rolling monthly contract.