I Need to report the death of a O2 customer

[H10]

Hello, I need to reprt the unfortunate death of both my mum and dad who had pay as you go accounts with O2 but I am not sure how to do this.  Please advise of the best way.  Thank you

[Bambino · Accepted solution]

@H10 Sorry for your loss.

Please take a look at this link: Bereavement | Account and Billing | Help & Support | O2

[H10]

Thank you for your help.