18-02-2022 07:58
18-02-2022 08:00
You need to use a third party top up service as described in the guide here Guide How to Top Up (PAYG)
18-02-2022 08:00
You need to use a third party top up service as described in the guide here Guide How to Top Up (PAYG)
18-02-2022 09:17
18-02-2022 09:17
Many thanks. I added 20.00 using the App that you suggested. I managed the top up and then GBP10.00 was immediately deducted from the 20.00 top up, any idea why. It is impossible to get any service from 02, I am a new customer and the service is just awful.
18-02-2022 09:52
18-02-2022 09:52
Credit is used to buy allowances automatically.
How it works explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
18-02-2022 10:06
18-02-2022 10:06
Thank you. You'll forgive my ignorance, but I have just returned to the UK after many years overseas and I am trying to figure out how things work....So, for clarity, O2 have debited the account for a 10.00 big bundle, and I have a 10.00 credit remaining against the account.?
18-02-2022 10:07
18-02-2022 10:07
Yes, exactly that 👍