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Level 1: Joiner
Posts: 2
Registered: ‎07-11-2019
Accepted Solution

How to top up when O2 website says error

I can’t top up. Tried the website and the 4444 number and my wife’s card and checked my bank is ok. I’m stuck. Had o2 on a chat session that just bombed out.
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Posts: 98,554
Topics: 545
Solutions: 12,412
Registered: ‎04-04-2012

Re: How to top up when O2 website says error

@Moscow 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎07-11-2019

Re: How to top up when O2 website says error

I’ve tried a number of these ways all ending with failure. I need to speak to a human who can resolve my problem or move to another network. Am not able to leave the house right now.
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Posts: 98,554
Topics: 545
Solutions: 12,412
Registered: ‎04-04-2012

Re: How to top up when O2 website says error

@Moscow 

All contact numbers here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,744
Registered: ‎18-02-2016

Re: How to top up when O2 website says error

How's it going @Moscow, were you able to speak to customer services and get your topup issue resolved? 

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