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How to top up when O2 website says error

Moscow
Level 1: Joiner
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I can’t top up. Tried the website and the 4444 number and my wife’s card and checked my bank is ok. I’m stuck. Had o2 on a chat session that just bombed out.
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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:

@Moscow 

All contact numbers here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Moscow 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Moscow
Level 1: Joiner
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Registered:
I’ve tried a number of these ways all ending with failure. I need to speak to a human who can resolve my problem or move to another network. Am not able to leave the house right now.
Message 3 of 5
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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Moscow 

All contact numbers here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
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Martin-O2
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How's it going @Moscow, were you able to speak to customer services and get your topup issue resolved? 

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