Solved: How to find invoice?

Sarama · ‎26-04-2022

I am on pay as you go. I pay £10 per month for it. I usually top up in advance so I don't forget and the next month rolls over automatically. This month I checked and there was £5.20. I was sure there was enough for this month. I would like to see how all of my credit has been spent. Where can I find this information?

Cleoriff · ‎26-04-2022

@Sarama

The only way on PAYG is to request a SAR https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo... or for recent calls look in your phone log.

Veritas Numquam Perit

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MI5 · ‎26-04-2022

@Sarama

You need to call 4445 and ask O2 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎26-04-2022

@Sarama

The only way on PAYG is to request a SAR https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo... or for recent calls look in your phone log.

Veritas Numquam Perit

O2

How to find invoice?

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off