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How to enter prepaid voucher code from abroad?

Martin1964
Level 1: Joiner
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Hello,

 

I just bought a voucher code to top up an O2 UK prepaid account. But I can't enter it. USSD code do not work from abroad, dialing +441753 552 277 is not accepted ("not recognized"), +443456 062 277 does not work (call ends). 

 

Topping up via web does not work, because I do not have an address in UK. If I enter a random address, credit card payment fails and Paypal is not supported as alternative.

 

What can I do?

 

Best regards,

 

 Martin

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pgn
Level 54: Stellar
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Try this site, @Martin1964 - it is mentioned in the Guide in here, and is a last avenue if you are stuck: http://www.mobiletopup.co.uk/o2

 

Guide How to Top Up (PAYG) 

 

WhatIWonNotCS
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MI5
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@Martin1964 

If you're topping up from a country that doesn't allow direct dialing, enter *111*# then press the call button. Your mobile will go on standby for a few seconds before it rings

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin1964
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There, I bought the voucher code, which I can't enter now.

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Martin1964
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The response to dialing *111*# is "UNKNOWN APPLICATION".

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