How to cancel a PAYG sim?

[ohnonono]

Sorry if this has been covered before - I did search for quite a while for an answer.

I used a PAYG sim on a temporary basis and now no longer need it or the number. There is £5 free credit on the account, and all I was able to do on MyO2 was to downgrade the original £10 tariff to £5 to use up this credit.

There is no option to just cancel the sim card, or to check that auto-topup is off?

Is the best advice just to leave alone and then eventually they will delete the number for non-use? The main issue is that I don't want to be charged for any more credit.

Thanks in advance for any advice!

[jonsie · Accepted solution]

Yes, just stop using the sim, don't top up and O2 will reclaim the number after six months

Any credit will automatically be lost

[Enlli]

If you are worried about the auto top up. Go into your account and remove the card details

Message O2 first on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.