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How long top up off for

Sam64
Level 1: Joiner
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Hi Guys

 

 I have been trying to top up my mobile. I am supposed to pay so much a month for a rolling contract to end when I want. I am left with 15p. Went to top up what I may owe 02, plus extra, and will not accept my card. The card has been accepted by my wife’s bank ( all bills paid from that account). Keeps stating I got to top up but cannot do this..

 

I rang up to top up, states there is an issue presently with this service.

 

Does anyone know, how long payg will be down, thanks

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MI5
Level 94: Supreme
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@Sam64 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127037 Posts
  • 614 Topics
  • 21919 Solutions
Registered:

@Sam64 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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