27-09-2024 17:44
I've given my mum my old A5 2017 samsung phone. She uses it to make calls and to text. I've disabled and locked out any Internet type apps. She uses it as pay as you go and puts credit on it as she needs it. The last few days she's been getting messages saying that £2 of her credit has been taken off for data. She's hardly used the phone to text. The only thing I can think of is that the samsung news built into the phone, which I've disabled might be using the data. Just wondered if anyone has got any suggestions how she might be using £2 a day on data when she's not accessing anything.
27-09-2024 18:06
Look in the mobile data settings and it will tell you.
27-09-2024 20:21
Thank you for your reply. We've now turned off the mobile data on the phone. We've also turned it off on all the apps. Fingers crossed that it's sorted the problem.
27-09-2024 20:45
That will sort it @Trez 👍