on 07-09-2019 17:08
Just had one of my o2 payg sim on the 321 tariff disconnected under the 6 month rule
I was using the sim for data only 1p per megabyte and had last used data less than 2 months back but had never made calls or sent text messages
when i called o2 to find out why i was told data does not count under the 6 month rule and that it had to be a call
I asked if a text message would count and was told only a call would count
O2 gave me very good service as they reconnected the sim and reinstated the credit and i then made a chargeable call
This is a bit of a problem if only a call counts as i use one of these sims in my car tracker which is not accessable for obvious reasons and it cannot make calls but just reports the vehicle position every 10 seconds using the 2g gprs network and consumes approx 50mb a month costing 50p
It can send an sms with vehicle position if i phone it and hang up so i will do this and hope the sms counts under the 6 month rule that sim has not been cut off yet and i hope the text works to keep it connected.
on 07-09-2019 17:13
It's a chargeable call or text.
These rules were in place before mobile data was invented so data use doesn't always trigger a usage on the system.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)