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How do you turn off age restrictions?

Anubis1
Level 1: Joiner
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Just noticed  that there is a filter/age restriction when i use the internet on my phone. I only have a debit card, no credit card, and with current lockdown measures i cant go to an 02 store with photographic id. So how do i turn it off?

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Cleoriff
Level 94: Supreme
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Hi @Anubis1 

Check out this guide Guide: O2 Age restriction 

You can do it via MyO2 http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Anubis1 

For pay as you go, there is no choice but to wait until stores reopen, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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