I bought a Samsung SM-J330FN from an o2 shop in may 2018. I payed for some internet and phone service but it has now run out.
The phone number is xxxxxxxxxx.
I only need it for occasional phone calls, and very occasional internet and email.
How do i get it set up?
I actually also have a small mobile phone on o2 pay-as-you-go which i carry around all the time, (because its nice and small) and this will be my main device, as i find the SM-J330 is too big to carry around often. (but the small mobile phone has no internet)
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
@treez Please remove your phone number. This is a public forum. You will get spammed if you don't. Go to OPTIONS > EDIT REPLY
To top up your phone, please see this link: https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
When i go to Myo2...it has the details for my small phone (the one without internet). Do you know how i can get a separate account for my Samsung smartphone?...or is this not possible?
Its confusing because i need 2 phones, one little one (easy to carry around) and the other the smartphone.....its the smartphone one that i need to set up the classic PAYG for.
Hey @treez , I was wondering how you were getting on with this? Is it all sorted now or do you need any further help?
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Thanks for getting back to me.
I tried to start up a new Myo2 for my smartphone, and typed my smartphone number in, and it said it had sent me a code...but i didnt receive it....A pop up box comes up on my smartphone saying "not registered on network"
Do you know how i can register it?
I contacted customer service via livechat......they took my SIM number...and told me they would send me a text within 24hrs , which i would have to reply to within a time limit.....then i would be back on the network....but its over 24hrs now, and i still havent received the text.
Do you know how i can get re-connected to the network?
The livechat person correctly said that my phone had been disconnected through lack of use.
@treez it would be difficult to receive a text if you had been disconnected?
Have you tried rebooting the phone to see if the SIM comes online?
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