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How do I speak to 02 agent to get my credit back

Carnhillutp10
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I don't know how to get my credit back I am owed £14:10 can I speak to 02 agent

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jonsie
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jonsie
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Carnhillutp10
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Yes I got £5 but not the £15 but I top up now on 6th of may.So hopefully it's fixed so thank youes for your help it was good customer service I received
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