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How do I see my invoices?

Mimi
Level 1: Joiner
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How on earth do I see my invoices for my top ups? All I get to is what my latest balance is - this is no good my accountant eeds to see proof that I have paid tops ups - the website just bring sme around in circles and there is no one to contact

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Cleoriff
Level 94: Supreme
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Hi @Mimi

Any info that O2 hold regarding your details and PAYG accounts will be subject to a subject access request (SAR) which will cost you £10 a time to get the info.

Request form here http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

 

However this will NOT give information about your top ups. The only record of those will be found via texts confirming top ups and bank statements.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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If you call customer service on 4445 they will email you the details you need.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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