cancel
Showing results for 
Search instead for 
Did you mean: 

How do I contact O2 without a phone

Please-not-Aura
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

So my phone got stolen

I blocked my SIM
I got a new SIM today

I need this to be activated

BUT BUT BUT

I can't call O2

because I have no phone
Aura is not helping
HELP HELP
What should I do? I need my phone 

Message 1 of 5
2,230 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150823 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@Please-not-Aura 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
2,227 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 150823 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@Please-not-Aura 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
2,228 Views

Anonymous
Not applicable

Hi you can call 02 on 0344 8090222 from a phone if you don't have your mobile.

 

 

 

😃

Message 3 of 5
2,223 Views

Bambino
Level 86: Prestigious
  • 24266 Posts
  • 1055 Topics
  • 3813 Solutions
Registered:

@Please-not-Aura You can use Skype if you need to talk to customer service: Guide: A Guide to Skype 

Call +44800 032 1402 or +44800 081 0255 Both are free to call.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 5
2,195 Views

madasaf1sh
Level 78: King of Kings
  • 11894 Posts
  • 66 Topics
  • 3211 Solutions
Registered:

@Please-not-Aura 


Call the correct number of 0344 809 0202 or use skype and call 0800 902 0217 follow this guide Guide: A Guide to Skype 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 5
2,195 Views