on 21-10-2021 07:20
I top up my iphone very rarely (eg £20 top up in April and didn’t have to top up again until August) but this month I topped up £20 on 9 Oct and this had virtually run out by 20 Oct. As far as I know I haven’t changed my usage or added many apps. How can I tell what caused the credit to run down so quickly, so I can put a stop to it?
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on 21-10-2021 08:03
The most likely is data use.
Ensure you have mobile data turnbed off in settings unless you need to use it.
The only way to check for sure is to ask O2.
You can call on 4445.
on 21-10-2021 08:03
The most likely is data use.
Ensure you have mobile data turnbed off in settings unless you need to use it.
The only way to check for sure is to ask O2.
You can call on 4445.
on 21-10-2021 09:15
Can I ask if you found out why - the same thing has happeded to me - put a £20 top up on on 20th september and now only have 17p