How can I pay for my rolling PAYG plan from top up.

[Chloe991133]

I have £90 on my top up account but my card is still being charged monthly for my rolling PAYG plan. How can I make this payment come out of my top up balance?

[pgn]

Oh, and removing the card details from a Rolling Plan can be done in MyO2 too.

Either way, it's a faff - and the prompt to top-up (incorrect term) appears in several places in relation to Rolling Plans, adding to the confusion...

[jonsie]

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[Chloe991133]

Thank you, this is very helpful! I didn't ever want to be on a rolling plan so this is definitely the solution. 

[pgn]

A bit of a joint effort, but as only one solution can be chosen, thank you - and you're welcome, @Chloe991133