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History / statement

Muk2
Level 1: Joiner
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Hello,

Is there a way of viewing your call / text/ data usage history or a statement in your O2 account?

Thanks

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Cleoriff
Level 94: Supreme
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@Muk2 
Yes, follow this guide until you get to the last section in blue. It gives you your bills and activity over the last 18 months. Guide: How do I get to the 'Download Bill' page? (This is Pay Monthly)

However, if you are PAYG, (I've noticed you posted in that section) then you have to call O2 and ask for a Subject Access Request form (SAR). It will cost you £10 to receive the form I'm afraid. 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126889 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

@Muk2 
Yes, follow this guide until you get to the last section in blue. It gives you your bills and activity over the last 18 months. Guide: How do I get to the 'Download Bill' page? (This is Pay Monthly)

However, if you are PAYG, (I've noticed you posted in that section) then you have to call O2 and ask for a Subject Access Request form (SAR). It will cost you £10 to receive the form I'm afraid. 

Veritas Numquam Perit

Girl in a jacket
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