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H1
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on ‎06-04-2020 11:52

on ‎06-04-2020 11:52

Can i cancel my bundle
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MI5
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on ‎06-04-2020 11:55

on ‎06-04-2020 11:55

You'll have to call https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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H1
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on ‎06-04-2020 11:55

on ‎06-04-2020 11:55

I top up my sim and it's automatically bought the bundle that I didn't want
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MI5
Level 94: Supreme
In response to H1
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on ‎06-04-2020 11:55

on ‎06-04-2020 11:55

You'll have to call https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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H1
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on ‎06-04-2020 12:42

on ‎06-04-2020 12:42

Am trying to ring them but the call just ends all the time
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jonsie
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on ‎06-04-2020 14:00

on ‎06-04-2020 14:00

Keep trying, sorry

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Mgfl
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on ‎14-07-2020 10:41

on ‎14-07-2020 10:41

I traveled to another country for a few months.
I will not use my o2.
I need to change my account as pay as you go.
How can I do it by message?
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Cleoriff
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on ‎14-07-2020 11:15

on ‎14-07-2020 11:15

@Mgfl 

Answered here on your own thread. https://community.o2.co.uk/t5/Pay-As-You-Go/Change-my-plans-as-pay-as-you-go/m-p/1371103 

There is no need to post more than once on different threads thumbsup

Veritas Numquam Perit

Girl in a jacket
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