on 14-10-2023 10:43 - last edited on 14-10-2023 11:34 by vince1
on 14-10-2023 10:43 - last edited on 14-10-2023 11:34 by vince1
Good morning
I need your help
My name is Narcis Weber and I have a mobile phone number [edited]. Yesterday I loaded my phone with a £25 voucher and added credit to my SIM card.
I added it to a casino site and won a sum
and when I gave to withdraw money on my bank card, he asked me for proof to confirm via live chat or an invoice/sheet/receipt proof that I, Narcis Veber, am the legal owner of the mentioned phone number
Can you help me please
that's the only way I can withdraw the amount won
thank you
[Mod edit: Image rejected as it contained personal information]
on 14-10-2023 11:01
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
on 14-10-2023 11:02
Flagged
on 14-10-2023 11:24
on 14-10-2023 11:24
I need to chat live with Pay Go to be able to receive a proof that the number 07****** is my number and that I own this number
I need it urgently and I don't know how to contact them because I can't find an email or live chat, only a phone number....
on 14-10-2023 11:54
on 14-10-2023 12:26
I've already given you all contact details.
Live chat is virtually non existent and does not support PAYG anyway.
on 14-10-2023 13:08
You can ask for a Proof of Usage from O2 via Social Media below - once they have collected your phone and address/account details via a private message channel, it takes about a day during the week for them to e-mail the requisite document to you, @NarcisVeber - good luck!