Gift 5GB Data

Osman · ‎16-04-2021

Dear Mr/Mrs,
I paid 15£ for pay as you go. therefore 02 sent me message for the gift 5GB Data for I top up the my line. But it still hasn’t given the gift data. Please can you check this situation?
Kind Regards

O2EmmaLouise · ‎16-04-2021

Hi Osman,

Typically any gifted data is an allowance outside of your package so you won't necessarily see it added to the account, but you should've received a text to confirm after your top-up if you were entitled to it.

However, I'll tag @O2Lisa and @O2Georgina and they will be happy to look into this for you.

MI5 · ‎16-04-2021

@Osman

Check your bolt ons Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Georgina · ‎16-04-2021

Thanks for the tag @O2EmmaLouise

@Osman I will send you a private message now

O2

Gift 5GB Data

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