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Level 1: Joiner
Posts: 2
Registered: ‎23-02-2019
Accepted Solution

Getting a new number for a payg account

I'm getting a lot of spam. Can i get a new number without buying a new sim?
Posts: 70,212
Topics: 547
Solutions: 3,427
Registered: ‎04-01-2009

Re: Getting a new number for a payg account

Yes you are allowed one free number change.

Call customer service and they will change your number and you keep the same sim. They change it on the system and will text you your new number.

Posts: 88,250
Topics: 532
Solutions: 11,434
Registered: ‎04-04-2012

Re: Getting a new number for a payg account

@Comqrgo No need to buy a sim. 

Order a free one here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎23-02-2019

Re: Getting a new number for a payg account

Thanks. Dunnit!
Posts: 88,250
Topics: 532
Solutions: 11,434
Registered: ‎04-04-2012

Re: Getting a new number for a payg account

Well done Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,212
Topics: 547
Solutions: 3,427
Registered: ‎04-01-2009

Re: Getting a new number for a payg account