on 08-02-2021 14:20
Hi all,
I want to leave O2 for another network and I need to get my PAC code in order to keep my number.
I texted PAC to 65075 to no avail.
What's the way to do it when abroad?
Émilie
on 08-02-2021 14:22
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 08-02-2021 14:28
on 08-02-2021 14:28
@EmilieM You can call customer service on +44 7860 980 202 for free but only from your mobile.
on 08-02-2021 14:29
on 08-02-2021 14:29