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Free10 top up

PJC
Level 1: Joiner
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Ive just put in a new sim card sent to me from o2 with the £10bundle giving you unlimted texts unlimited minutes and 7gb data. On the leaflet it say top up the sim with £10 then claim your free £10 when you send the message FREE10 to 21500 which i did but i received a text saying this is not for you and telling me about the other rewards I have till the 3/11/21 to get this free top up then why cant I have it 

 

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gmarkj
Level 55: Good Authority
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There have been issues with that offer, and others have been told to call customer services on 4445 to get it added @PJC ...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 55: Good Authority
  • 8031 Posts
  • 87 Topics
  • 513 Solutions
Registered:

There have been issues with that offer, and others have been told to call customer services on 4445 to get it added @PJC ...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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