on 19-09-2020 19:22
on 19-09-2020 19:26
You'll need to call customer service. 4445 or try the numbers here Guide: Coronavirus Community Help and Support
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
on 19-09-2020 19:35
on 19-09-2020 19:46
on 19-09-2020 19:46
Try at 8.00am for th best chance of getting through.
on 28-09-2020 17:16
on 28-09-2020 17:19
on 28-09-2020 17:19
When available, live chat will show here http://www.o2.co.uk/contactus
or try hanging around the shop pages.
The store would only be able to try and call customer service to as they wouldn't be able to add credit.