Solved: Free mins

Leebirchall · ‎20-11-2018

Hi guys!!! Does anyone know how I can get some mine until I top up?
I have to call nhs direct for my son he's 3 years old and they won't allow me to call the free number. I have a Bolton but it has expired and I can't top up until the 22nd. Can anyone help with advice

MI5 · ‎20-11-2018

@Leebirchall

NHS 111 is a free call but you can also access the service online

https://111.nhs.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎20-11-2018

@Leebirchall Have you tried calling from a landline? They won’t give you any free minutes unless you have some left in your allowance

MI5 · ‎20-11-2018

@Leebirchall

NHS 111 is a free call but you can also access the service online

https://111.nhs.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎22-11-2018

Hi @Leebirchall, and welcome to the forum I was wondering if you'd made any progress with this since you last posted? Did the suggestions above help?

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