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Payasyoug · ‎16-04-2020

Got a sim card for the o2 big bundles £10 and should get £10 free when you text 2424 I have done that and says that offer isnt for you and also the 5x data text hasn't worked. I have topped up £10

MI5 · ‎16-04-2020

@Payasyoug

You'll need customer service to add it for you Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-04-2020

@Payasyoug

You'll need customer service to add it for you Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Payasyoug · ‎16-04-2020

Customer services isnt working only for certain things and not this

gmarkj · ‎16-04-2020

If you feel it is important then keep calling on the different numbers in the link provided.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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