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Free Data Allowance really needed

Level 1: Joiner
  • 3 Posts
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Hi O2, I really need some data allowance because I am in a local lockdown and I cannot afford any money now. I am on O2 Pay as you go. I am wondering if it will be possible for yous to help me with this situation with some data allowance or credit? I do not have WIFI so I really depend on O2.Please please add some data. I really look foward to hearing back from O2 UK.

Message 1 of 3

Level 94: Supreme
  • 128146 Posts
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You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 4445, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3

Level 94: Supreme
  • 112417 Posts
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Hi @Yoshiw 

This isn't O2, it's a community forum.

You need to contact O2 by calling 4445, although I doubt they will give you more data for nothing. They may be able to move your anniversary date.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3