on 10-12-2018 10:30
Solved! Go to Solution.
on 10-12-2018 10:44
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-12-2018 10:46
Good luck and welcome to the forum
10-12-2018 11:33 - edited 10-12-2018 11:34
the free10 code never works, you have to call customer services and they will apply the credit manually.
the code is supposed to work but there are lots of complaints about it not working.
on 10-12-2018 13:00
It's time o2either fixed this offer or withdrew it. Customer services are overrun at the moment with compensation claims and simple stuff like this just adds to the pressure.
on 11-12-2018 09:16
- Did you top-up first before sending the free credit SMS?
- Did you send the free credit SMS within 28 days of activating your new SIM?
If you've already done all of that and are still having issues redeeming this offer, please let us know so we can get someone to look into this for you
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