Solved: Free £10 credit not working

Carly92 · ‎02-02-2023

Have received new sim which says to text free10 to 21500 but not delivering

madasaf1sh · ‎02-02-2023

Have you topped up your phone at all before sending the text message.

I would also recommend waiting 24 hours for the number to be seen on o2's systems.

If it still doesnt work, then reach out to Customer Services on 4445

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

madasaf1sh · ‎02-02-2023

Have you topped up your phone at all before sending the text message.

I would also recommend waiting 24 hours for the number to be seen on o2's systems.

If it still doesnt work, then reach out to Customer Services on 4445

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2