Solved: Free £10 credit not working

Carly92 · ‎02-02-2023

Have received new sim which says to text free10 to 21500 but not delivering

madasaf1sh · ‎02-02-2023

Have you topped up your phone at all before sending the text message.

I would also recommend waiting 24 hours for the number to be seen on o2's systems.

If it still doesnt work, then reach out to Customer Services on 4445

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

madasaf1sh · ‎02-02-2023

Have you topped up your phone at all before sending the text message.

I would also recommend waiting 24 hours for the number to be seen on o2's systems.

If it still doesnt work, then reach out to Customer Services on 4445

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2