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Fraud of £10 Big Bundle

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Aarone
Level 1: Joiner
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on ‎23-06-2022 10:39

on ‎23-06-2022 10:39

I am a new client. I bought a sim card and I was expecting unlimited text and calls with 14 GB data for £10. 
I popped up £10 on 22/06 as asked.
However I have only 7 GB data with no calls. 

 

Is it scam or fraud? 

I do not have access to any online support. 

 

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MI5
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on ‎23-06-2022 11:26

on ‎23-06-2022 11:26

@Aarone 

The double data offer has now ended.

WRT calls issue, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

on ‎23-06-2022 11:26

on ‎23-06-2022 11:26

@Aarone 

The double data offer has now ended.

WRT calls issue, message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Aarone
Level 1: Joiner
In response to MI5
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on ‎23-06-2022 11:29

on ‎23-06-2022 11:29

The offer was valid until 22/06 and I have activated my sim 22/06. This is what written in the letter that i have received. 

 

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MI5
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on ‎23-06-2022 12:16

on ‎23-06-2022 12:16

OK @Aarone 

Then you need to contact O2 as we're just customers helping each other here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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