Solved: Fixing phone

Fixingphone · ‎19-03-2018

Hi. Accidentally I have droped my phone into the water. Drained it and now it keep showing rebooting page but doesnt do anything. Can I take it to O2 to have a look if it can be fixed?

MI5 · ‎19-03-2018

You can take it to O2 but they will charge you as water damage isn't covered by warranty.
Water damage is usually terminal anyway and repairs not cost effective.
Claiming on insurance, if you have it, would be the best way to go.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2018

You can take it to O2 but they will charge you as water damage isn't covered by warranty.
Water damage is usually terminal anyway and repairs not cost effective.
Claiming on insurance, if you have it, would be the best way to go.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fixingphone · ‎19-03-2018

Do you know how much approximely it cost with O2? Sadly but I dont have insurance for the phone

MI5 · ‎19-03-2018

No idea. It will depend on the phone and the extent of damage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-03-2018

@Fixingphonewrote:
Do you know how much approximely it cost with O2? Sadly but I dont have insurance for the phone

Guarantee it will be an extortionate amount they charge

Marjo · ‎20-03-2018

Hey @Fixingphone, sorry to hear about what happened to your phone!! Hope everything goes well. Please don't hesitate to post again if you have any further questions or comments!

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Fixing phone

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