on 11-04-2019 11:01
Have looked at the ways to make first off top up, but none work. Neither on line, mobile, landline. All reject my Debit and Credit cards. Bank tells me there are no probs with them. Whats the way to do it ? Even the online chat bloke can't help.
Solved! Go to Solution.
on 11-04-2019 11:08
@OwenHales the first top up must be done at either an ATM or via a voucher.
After that, your card will work online.
https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
on 11-04-2019 11:08
@OwenHales the first top up must be done at either an ATM or via a voucher.
After that, your card will work online.
https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
on 11-04-2019 11:12
on 11-04-2019 11:12
Where do I get a Voucher pls ? Cam I be sure it will work ? I'm getting sceptical about the whole process. Was trying last night well over an hour, and half hour this a.m.
on 11-04-2019 11:14
on 11-04-2019 11:14
................ any shop where you see the green top-up logo
I'll give it a go.
Tks
on 11-04-2019 13:04
on 11-04-2019 13:04
on 11-04-2019 13:27
on 11-04-2019 13:27
You may find that a banking app or atm will work for you.
on 11-04-2019 14:41
on 11-04-2019 14:41
Just got back from my local OneStop where I bought a voucher and Bingo - its works ! Why couldn't 2 online "help" chatters tell me this during 90 minutes of pain today and yesterday ?
Training required somewhere ?
Tks those who did help
on 11-04-2019 15:00
on 11-04-2019 15:00
on 11-04-2019 15:02
on 11-04-2019 15:02
We should be on salary..... ...
on 11-04-2019 20:25
on 11-04-2019 20:25
@OwenHales wrote:Just got back from my local OneStop where I bought a voucher and Bingo - its works ! Why couldn't 2 online "help" chatters tell me this during 90 minutes of pain today and yesterday ?
Training required somewhere ?
Tks those who did help
O2 tend to deny that a voucher is required for first top up @OwenHales
We know better.
Now you have made your first top up you will be able to register your cards online and top up that way from now on. Best of luck.
Veritas Numquam Perit