Solved: Failed credit

ShaneVburden · ‎18-08-2020

I haven't received my £5.00 credit for registering. Why is this?

MI5 · ‎18-08-2020

It can take upto 7 days to be applied.

If beyond that, call 4445 and ask customer service to apply it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

ShaneVburden · ‎18-08-2020

???

MI5 · ‎18-08-2020

@ShaneVburden

It can take upto 7 days to be applied.

If beyond that, call 4445 and ask customer service to apply it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎24-08-2020

Hi @ShaneVburden , hope you got the credit added to your account in the end, as it's probably now been 7 days. Let us know if you have any further issues or questions though at any point in case we can help.

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