FREE10

[Nickjt]

I am switching two phone to O2 using SIMs ordered by post and I got the same ""It looks like this offer isn't for you" message. What should I do?

Many thanks

[MI5]

I'd ask @Martin-O2 for help.

[Cleoriff]

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@Nickjt wrote:

I am switching two phone to O2 using SIMs ordered by post and I got the same ""It looks like this offer isn't for you" message. What should I do?

Many thanks

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Hi @Nickjt

Originally this issue was due to a batch of faulty sims which we thought was fixed long ago. I will tag our community admin to the post to see if they can advise.

@Martin-O2@EmilieT?

[jonsie]

I never believed the faulty batch of sims excuse in the first place. Another case of à promotion not programmed into the system when the resident monkey had gone off seeking bananas. ...

[EmilieT]

Hi @Nickjt, and welcome to the forum! I'll ask you for a few more details via Private Message on the forum now so we can get this looked into for you 

Thanks @MI5 and @Cleoriff for the mention!

[Chloerose]

Same is happening to me on my big bundle sim

[MI5]

I'm sure @EmilieT will help you too @Chloerose

[EmilieT]

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@Chloerose wrote:
Same is happening to me on my big bundle sim

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@Chloerose I sent you a Private Message as well to get some more details so I can have it looked into for you