FREE10 won't work

[caoims]

Hi, I have recently joined o2 and opted for the £10 big bundle, but when I text FREE10 to 21500 it won't work. I've tried to call many times about this and even went into an o2 shop and noone could help. Thank you. 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445