Solved: FREE10 not working

Excelsior · ‎31-07-2019

Just received my new sim and offered free10 credit but when trying to text it doesn't send. Tried 4445 but it just keeps asking how I would like to topup and can never get to speak to someone

MI5 · ‎31-07-2019

@Excelsior

You need to top up first.

The first top up needs to be done with a voucher.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-07-2019

@Excelsior

You need to top up first.

The first top up needs to be done with a voucher.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Excelsior · ‎31-07-2019

I didn't realise that will topup just now, thanks again

MI5 · ‎31-07-2019

No problem mate:)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

FREE10 not working

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