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Extra gig when topping up

Ewan1946
Level 1: Joiner
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on ‎03-06-2020 22:59

on ‎03-06-2020 22:59

My gig has not been topped up after putting in £15...i was send a text saying I would get 30g for the price of 6 for the next 3 months if I purchased a big bundle which I did today...please help...tia
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MI5
Level 94: Supreme
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on ‎03-06-2020 23:01

on ‎03-06-2020 23:01

@Ewan1946 

You need customer service Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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