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Adi
Posts: 2
Registered: ‎07-12-2018
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Europe Zone Data and Data Roaming

on ‎07-12-2018 18:17

Hi there.

I’m traveling to Paris and Amsterdam and I bought a bolt on that says it covers the UK and Europe Zones.
I have an iPhone and my data only works if I put roaming on. Am I going to have an exorbitant bill when I get home or am I meant to have roaming on to use the Europe zone data that I bought?

Thanks so much.
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Level 1: Joiner
Adi
Posts: 2
Registered: ‎07-12-2018

Re: Europe Zone Data and Data Roaming

on ‎07-12-2018 18:18

Hi there.

I’m traveling to Paris and Amsterdam and I bought a bolt on that says it covers the UK and Europe Zones.
I have an iPhone and my data only works if I put roaming on. Am I going to have an exorbitant bill when I get home or am I meant to have roaming on to use the Europe zone data that I bought?

Thanks so much.
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viridis
Posts: 13,377
Topics: 83
Registered: ‎14-01-2014

Re: Europe Zone Data and Data Roaming

on ‎07-12-2018 18:18

Isn't Europe free, as in included in your standard data allowance?



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MI5
Posts: 106,185
Topics: 555
Solutions: 14,014
Registered: ‎04-04-2012

Re: Europe Zone Data and Data Roaming

on ‎07-12-2018 18:19

You need roaming on and all your calls and data etc will come from your UK allowances @Adi
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Posts: 91,270
Topics: 747
Registered: ‎14-01-2013

Re: Europe Zone Data and Data Roaming

on ‎07-12-2018 18:21

@Adi

All info here

https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-quot-PAY-AS-YOU-G...

*The Game Is On*

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Marjo
Posts: 7,683
Registered: ‎23-07-2014

Re: Europe Zone Data and Data Roaming

on ‎10-12-2018 16:23

Hi @Adi hope you have a great time in Amsterdam and Paris! Smiley Happy Good info above from our helpful members! Let us know if you have any lingering questions about the data roaming or if you're good to go? Smiley Happy

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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