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Error on o2 community link on my o2 app.

Luke30
Level 6: Acolyte
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Rose anyone know when the error on the o2 community link on the my o2 app? The Error I get is HTTP Status 500 - type Status Report Description http.500 and I have been getting the Error sineds I got a Sercirty update on my Samsung phone in August so I would of thought it would of been fixed by now.

LGreenwood
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MI5
Level 94: Supreme
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@Luke30 

It's a known issue that we have reported and is being investigated.

Closing and reopening your browser will usually fix it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121963 Posts
  • 608 Topics
  • 18809 Solutions
Registered:

@Luke30 

It's a known issue that we have reported and is being investigated.

Closing and reopening your browser will usually fix it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Luke30
Level 6: Acolyte
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Registered:

The o2 community is working fine from my browser when I go the o2 website but the error comes up when on the o2 community from the my o2 app and I have tryed closing the o2 App go back on and the error still comes up. But when I uninstall the my o2 app and install the my o2 app again the o2 community works and then come off it and then go back on to the o2 community from the my o2 app the error comes up again.

LGreenwood
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